Focusing on Your Customer Experience Is Great for Business

According to Elon Musk, “If you are not failing, you are not innovating enough.” But many organizational cultures still fear failure, so it creates a vicious cycle. Do you dare to fail or even admit failure? Do you take step-change risks or take a series of measured, small, safe bets and then risk being disrupted by a brave new competitor? How can you adopt a business culture that fosters an innovative and customer experience (CX)-focused environment? […]

By | 2017-07-02T17:02:15+00:00 June 19th, 2017|Marketing|0 Comments